Updated September 30, 2026

Support

Contact

Email support@bulkloop.app. For anything about a purchase, include your Support ID.

Purchases and restore

• Paid, but the app still says Free? Tap Restore purchases on the Pro screen, signed in to the Apple ID that made the purchase.
• New phone? Install BULK and tap Restore purchases. Pro comes back. Your data comes back only from an export.

Cancelling

Apple bills Pro, so you cancel in your App Store account settings: apps.apple.com/account/subscriptions. We can’t cancel for you. Refunds are Apple’s too, at reportaproblem.apple.com.

Lost data

BULK keeps your data on your phone, not on a server. If you exported a backup, restore it in Settings, under Data, with Import from a file. If you didn’t, it’s gone, and we have no copy to send you. Export now and then: Settings, Data, Export everything.

Your Support ID

BULK has no account, so the Support ID is how we find your purchase. It is in Settings. It is an anonymous id and says nothing about who you are.